Mummy MOT

Appointment TypeDuration (Approx.)Price
New Patient Appointment60 mins£95
Follow Up Appointment45 mins£68

Sports Massage, Deep Tissue Massage, Full or Part Body Massage

New Patient TreatmentDuration (Approx.)Price
Massage Therapist60 mins£65
Follow-up TreatmentDuration (Approx.)Price
Massage Therapist30 mins£35
45 mins£50
60 mins£65


New Patient TreatmentDuration (Approx.)Price
Associate Osteopath55 mins£70
Senior Osteopath55 mins£80
Principal Osteopath55 mins£90
Emergency (out of hours)55 mins£120
Follow Up TreatmentDuration (Approx.)Price
Associate Osteopath30 mins£55
Senior Osteopath30 mins£55
Principal Osteopath30 mins£55
Extended Follow UpDuration (Approx.)Price
45 mins£68

24 Hour Cancellation policy

We ask for 24 hours notice for any changes or cancellations to your appointment otherwise a fee equating to the cost of the treatment is payable. 


Insurance Patients

Our osteopaths are covered by most major insurance groups.

Please speak with your health insurance before booking to pre-authorise any treatment; your insurance company may ask you to visit a GP for a referral prior to treatment.

Patients pay for any treatment or any missed appointment fees directly to the clinic and present the receipt/ proof of treatment to their insurance companies for reimbursement.

We no longer accept patients registered with BUPA.



Body Mechanix Harpenden   Harpenden Osteopath | Harpenden Physiotherapy | Harpenden Sports Massage

Complaints Proceedure

If you have a complaint or concern about the level of care you have received from any practitioner or member of the Body Mechanix team, please let us know.

Please make your complaint known to Claire Mckenna, Clinic Director, or David Mckenna, Clinic Assistant either in person, by phone (01582 945900), email ([email protected]) or post (69b High Street, AL5 1RH).  If you telephone us or speak to us in person, your complaint will be logged, and we will attempt to resolve the issue immediately. If your complaint cannot be solved immediately, we will escalate the matter internally with the clinic director and we may also consult our external governing body for additional guidance. We will also keep you regularly updated and give you a timescale that additional responses will be given while we investigate your complaint.

We aim to:-

• Find out what happened and what went wrong

• Make sure you receive an explanation and apology if this is appropriate

• Deal with your complaint and reach an amicable solution

• Identify what we can do as a practice to ensure that this problem does not arise again

Our promise to you is that we shall:

• Treat your complaint seriously

• Work to resolve your complaint promptly and in confidence

• Learn lessons and use them to review and where appropriate improve our service

If you do not feel that your complaint has been resolved to your satisfaction you can talk to an independent source by ringing our principal governing body, the Institute of Osteopathy on 0800 110 5857, or email [email protected]. They will be able to advice you on further proceedings should you not feel your complaint has been dealt with appropriately.